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Most Frequently Asked Questions

Q How to order online for professionals :
Q Can I place an order via phone?
Q What do the different statuses mean in ‘My orders’ within ‘My account’ ?
Q Where are our products made?
Q How do I track my current or previous online orders ?
Q Is the waste in the middle or at one end?
Q How do I obtain a tax invoice for my online order ?
Q I’ve slightly scratched my Stone bath, can this be fixed?
Q Have you got specifications available for the Stone baths?
Q Have you ever had any problems with supply and deliveries?

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